FAQ: Financial questions

What payment options do we support and how your account would be billed

How long does the money remain on my balance?

The money on your balance never expires.

Do I pay for the messages that my recipients do not receive?

Yes. We charge you for every message that was sent on your behalf. We can’t pre-evaluate your list of subscribers. Theoretically you could have a list where a half of the phone numbers don’t function anymore, but usually our customers regularly “clean” their lists so that most messages reach their recipients.

There is also a slight possibility that for some reason we cannot confirm delivery to a subscriber, although the message was delivered.

However, we can meet the wishes of our regular customers with high-quality lists and charge them only for delivered SMSs.

How can I pay?

We have several payment methods. The preferred one is a transfer of funds to our bank’s settlement account using the details provided in ‘Contacts’. In this case you will also get 3% discount.

If this is not suitable for you, you may also make a payment from your personal account via the Skrill and PayPal payment systems. Please note that they may charge fees for these transactions.

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